Insurance Follow Up
As well as Early Out and Time Pay services, ARS also offers Insurance and Third Party Payer Follow- up services. With this service, we work in conjunction with your facility to collect insurance and third party payer claims.ARS will contact the insurance company to confirm all necessary documents and forms were submitted in order to process the claim. If any of the necessary documents or medical records is incomplete, we will notify your office of the information requested by the insurance company, and assist in completing the claim process.
When necessary, ARS will contact the patient to for information requested by the insurance, which is not in the facilities possession. This may be information such as accident reports, patient signatures; additional forms, etc. Once received ARS will submit all information to the insurance company.
If the payment of a submitted claim has not been received, ARS will contact the insurance company to research the status of the claim, and continue the claim follow-up until it has reached a final disposition.
Once the insurance has processed payment or the claim has been denied, the account may be moved automatically into a time-pay status. The patient will then be contacted by ARS, and suitable payment arrangements may be negotiated on the remaining balance.
