Most companies already offer payment plans, but don't have the manpower to track payment progress to prevent the account from becoming a collection problem.  ARS's sophisticated technology monitors the account on a daily basis, and then utilizes customer-oriented counselors to follow-up on missed payments.

We offer several flexible payment plans which resolve the account in a timely manner when payment in full is not possible, yet keeps it from becoming a collection account. Customers have the ability to add on to their account for future services or bundle a family account into a single payment plan. Our system will customize payment guidelines to fit the needs of your facility.  Our fees are contingent upon collection and are much lower than the average cost of outsourcing. 

Your customers can make payments to ARS using our convenient Payment Coupon Books, by telephone or using our on-line Pay Data Center.  ARS accepts all major credit cards as well as checks by phone, electronic account debits and check 21. Payments received are placed in a trust account and then remitted to your facility weekly. Trust checks are accompanied by a detailed trust report customized to your needs.

ARS does not charge interest on accounts referred; however, if your facility does assess finance charge, the ARS system will facilitate that process. The breakdown of payment application will be detailed on the trust statement.

To assure quality control, all ARS clients are provided with our on-line Client Services. This service will allow your office access to your accounts 24 hours a day, 7 days a week. You will be able to see the current balance, payments made, letters sent, history notes and current status. This is done by logging on to our website and entering a secure password assigned to your facility. This is a secured site and all information is protected. Using this tool you can access current actuary reports, status reports and any of your past or current trust statements.  You can even design custom reports to your own specifications.

You may also use the on-line Client Services to report a payment or adjustment, send a message to our office regarding a particular account, and update customer information such as a new address or telephone. You may even use the service to refer a new account or add on accounts to our office.

By having our software technical staff on site, customizing reports, referring accounts and accessing our on-line Client Services is easy and hassle free.  It also assures that we have the most updated and freshest technology. Our team is always developing new techniques and programs to help us make your business run smoother.

For more information about our services, please call 1-800-658-5307.

Using the ARS service can greatly reduce your bad debt.

We offer:

• Friendly Customer Service.
• Experienced Financial Counselors
• 24 hour Automated Teller
• 24 hour on-line Pay Data Center
• 24 hour on-line Client Services
• State of the art computer technology
• Customized Reports